Make a Compliment

Cleveland Fire Brigade is committed to providing a professional and efficient service that is valued by the community we serve. We welcome feedback whether it is congratulations, criticism or constructive suggestions.

We deal with all compliments in a timely, consistent and confidential manner. All comments received will be used to contribute to the improvement of our services.

Contacting us to make a Compliment

You can make a Compliment in the following ways:

In person at any Cleveland Fire Brigade site
By telephone: 01429 874030 or 01429 872311
In writing to any Cleveland Fire Brigade establishment
By email to riskandperformance@clevelandfire.gov.uk
Completing our online form below

Compliments

All compliments will be recorded and acknowledged within five working days. Details will then be passed to the appropriate Senior Officer and the staff concerned.

Please complete the form below:

First Name*
Last Name*
Email*
Phone Number
Your Address
Address 1 Address 2 Town Postcode
Details of your compliment or complaint (1,000 characters)*
Have you contacted us about this compliment or complaint previously?*
- Yes
- No
If yes, who has been dealing with this matter?
What action would you like taken? (500 characters)
- Tick here if you DO wish to be contacted by Cleveland Fire Brigade