Home > About Us > News > Incidents > We are aware of a technical issue with the 999 call system today which may be causing some delays, and a full investigation is underway to resolve the situation as quickly as possible. BT’s back-up system for 999/112 is fully operational and members of the public with genuine emergencies should continue to call 999 or 112 in the normal way. You should be able to connect when calling 999 or 112 but if you still have difficulties connecting you may contact 101 for police and fire and rescue services, or 111 for health.

Incident

Incident	Incident details	Date & time of call	Date & time of end	Number of engines	Stations
We are aware of a technical issue with the 999 call system today which may be causing some delays, and a full investigation is underway to resolve the situation as quickly as possible. BT’s back-up system for 999/112 is fully operational and members of the public with genuine emergencies should continue to call 999 or 112 in the normal way. You should be able to connect when calling 999 or 112 but if you still have difficulties connecting you may contact 101 for police and fire and rescue services, or 111 for health.		25/06/2023 17:10		1	Billingham

We are aware of a technical issue with the 999 call system today which may be causing some delays, and a full investigation is underway to resolve the situation as quickly as possible. BT’s back-up system for 999/112 is fully operational and members of the public with genuine emergencies should continue to call 999 or 112 in the normal way. You should be able to connect when calling 999 or 112 but if you still have difficulties connecting you may contact 101 for police and fire and rescue services, or 111 for health.
Date & time of call: 25/06/2023 17:10
Number of engines: 1
Date & time of end:
Stations: Billingham