It’s not even a month since Cleveland Fire Brigade launched their control room integration with the What3WordsApp but it is already proving its worth. One incident in particular really demonstrates the usefulness of the App.
Just two weeks after beginning to use What3Words Cleveland Fire Brigade received a call from four young men who were stranded on a boat on the River Tees at 10pm. With a dead battery on the boat and in the dark they had no idea of their location. They called 999 and Cleveland Fire Brigades control room operator asked them to download the What3Words App to their mobile phone and provide the three word location.
The control operator then used this to provide an exact location to the fire crew responding to the incident. The Brigade’s specialist water rescue team were despatched from Thornaby Community Fire Station to affect a rescue. They successfully located the boat and towed the vehicle to the jetty.
Marty Allan, District Manager for Stockton said, “The What3Words app allowed us to pinpoint the location of this incident accurately saving us valuable time in deploying a crew to rescue the individuals. The consequences of this incident could have been much more serious and the What3Words integration is a great tool in supporting us in keeping our communities safe.”
Alison Farndale, ICT Control Manager said, “This demonstrates the true value of what3words it’s a great app for people to download onto their mobile phones so that should they require the Emergency Services in emergency they have the ability to identify their exact location at their fingertips. Don’t wait until you are in an emergency situation be prepared and keep yourself safe. The app is free-to-use and available from the What3Words website or the app stores.”