Cleveland Fire Brigade issues essential white goods safety advice following Grenfell Tower fire

Cleveland Fire Brigade is issuing essential advice to people about white goods safety following the Grenfell Tower fire which started in a fridge freezer and is backing London Fire Brigade’s ‘Total Recalls Campaign’.

The Metropolitan Police have announced that the fire was not started deliberately and originated in a fridge freezer. The investigation has identified the make and model as a Hotpoint FF175BP and that this model has not been subject to any product recall.

The Government is asking consumers who believe they may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey) to call Whirlpool Corporation’s freephone hotline on 0800 316 3826 or visit to register their details for further updates.

What you can do:

Immediate steps you can take to guard against fires in white goods

  • If you think there may be a problem with an electrical appliance that you own always unplug it and contact the manufacturer or a qualified appliance repair technician
  • Fit a minimum of one smoke alarm per floor and fit enough alarms to cover all areas where a fire could start, making sure they are tested regularly
  • Plan how you would get out in the event of a fire in your home
  • If a fire does start, don’t try and fight the fire. Get Out, Stay Out and Call 999
  • Make sure white goods are not positioned in escape routes so if they do catch fire they don’t block your way out of the property.

Figures for January to June 2017 showed that in Cleveland a fifth of accidental house fires (21%) have been related to faulty electrical equipment.

For more safety advice visit

Total Recalls Campaign – London Fire Brigade

The National Fire Chiefs Council and Cleveland Fire Brigade are backing London Fire Brigade’s ‘Total Recalls Campaign’ and are calling on the Government and manufacturers to implement a number of changes to make all white goods safer.

In particular the campaign is calling for:

  • A single Government-backed product recall database. The Government has set up a portal to recall databases at
  • Requirement for companies to notify Government of recalled goods/goods subject to corrective action
  • Recall notices to be better publicised in order to reduce confusion.

It is important to stress that these calls relate to all white goods and are not a comment on the circumstances around the Grenfell Tower fire.

People with concerns about product safety can also call the Citizens Advice consumer service line on 03454 04 05 06 or the Department for Business, Energy and Industrial Strategy helpline on 0300 123 1016. The Government website on product recalls, which will be updated should further action on the product be necessary, can be found at