Flooding Advice

Flooding can cause wide spread damage and risk to life. Please read the following advice to help you stay safe and keep Cleveland Fire Brigade mobile during a major flood. As always your safety is our number one priority.

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Before a flood:

  • To find out if you are in an ‘at-risk’ area and advice on what to do to prepare go to the Environment Agency website or call the floodline on 0845 9881188.

During a flood:

  • During widespread flooding the Brigade is going to be very busy and will prioritise its attendance to emergencies where there is a risk to life.  Be assured though, that if you are trapped by floodwater or your home is severely affected, call 999, and you will be rescued.
  • Please note:
    • We are not able to assist with flooded roadways – contact your Local Authority Highways Department.
    • We are not able to assist with flooded gardens.
  • Avoid travelling where possible.  You are advised not to attempt to drive through flooded roads or fords – the water is often deeper than it looks and it may be moving fast.  If you need to use your car you are advised to allow extra time for travelling, slow down and check your breaks. Follow the BBC Travel website for more information.
  • You should not attempt to walk through flooded areas.  Even in shallow, fast moving water, you can be swept of your feet and there may be hidden dangers such as open drains.

After a flood

  • Damaged or wet electrical appliances must be isolated or unplugged.  Don’t use electrical items until an electrician checks them.
  • If you have suffered flooding make sure all electrical circuits are fully dried out and checked by an electrical engineer before they are switched back on.
  • We can assist the public where floodwater has entered properties, but a cost may be levied for this work.

The Health Protection Agency has more flood advice and downloadable information on their website – View the Health Protection Agency’s advice about flooding