How to make a complaint

Cleveland Fire Authority adopted a new Code of Conduct on 7 June 2013 which resulted in changes to the complaints procedure.

What this means to you

Anyone who considers that a Member of the Authority may have breached the Code of Conduct may make a complaint to the Monitoring Officer who will determine in conjunction with an Independent Person whether a formal investigation should take place.

Further information/guidance is in the attached documents and the Ethical Governance Framework.

Peter Devlin
Monitoring Officer
Cleveland Fire Brigade